Delivery & Returns

The Fine Print

• If you received a faulty or incorrect item then let us know & we’ll be able to help you.
• We can only accept returns that are unused & in their original packaging.
• If you’re returning only part of an order, we won’t be able to refund the original delivery charge.
• Please make sure you obtain a proof of postage receipt from whoever you leave your return parcel with. If your return doesn't reach us and you don't have proof you sent it back to us we won't be able to refund you.
• Although our refund policy is much more generous than your legal right to return your order, we are required to inform you that you have a legal right to return faulty or misdescribed products and receive a full refund for the products. You also have a legal right to return your whole order to us and receive a full refund of the products which you ordered if you send the order back to us within the period of 14 days beginning the day after you received your order.
• Your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.